The hotel offers amenities for your comfortable stay and unforgettable experiences
Heavenly Hot Water Pool
“The hot water pool was absolutely fantastic—soothing and warm, it made my relaxation time truly perfect.” view full review
Very good Restaurant
“Dining at the restaurant was a good experience, with exquisite food and perfect service that made it a must-visit.” view full review
Immaculate Sauna
“The sauna was small yet spotless, providing a peaceful retreat with ample clean towels, enhancing my comfort immensely.” view full review
Lovely Breakfast
“The breakfast spread was out of this world—abundant choices and delicious flavors, easily the best I've ever enjoyed.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Security
Luggage storage
Locker room
Allergy-free rooms
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Hiking
Cycling
Golf course
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
Restaurant
Bar/ Lounge area
Packed lunches
Special diet menus
Business
Business centre
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Facilities for people with disabilities
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Sun loungers
Spa lounge
Sauna
Steam room
Room features
Air conditioning
Heating
Terrace
Tea and coffee facilities
Ironing facilities
Media
Flat-screen TV
Show more
Location
Kurgartenstrasse 1,
Bad Neuenahr-Ahrweiler,
Germany,
53474,
Rhineland-Palatinate
Map view
Kurgartenstrasse 1,
Bad Neuenahr-Ahrweiler,
Germany,
53474,
Rhineland-Palatinate
City landmarks
Konigsfelder Strasse 100
Wald-Abenteuer der Waldkletterpark
750 m
Deutschland
Forest Adventure Treeclimbing Park Bad Neuenahr
1.9
km
Telegrafenstr. 4
Rosenkranzkirche
1.8
km
Church
Kirchengemeinde St. Laurentius
3.0
km
Alte Konigsfelderstrasse L83
Steckenbergturm
2.0
km
Ahrhutstraße 2
Ahrtor
2.8
km
Maria-Hilf-Kapelle
2.6
km
Niederhutstraße 2
Niedertor
2.7
km
Kalvarienbergstr. 50
Ursulines of Calvarienberg
3.3
km
Castle
Burg Lantershofen
2.7
km
Museum
Museum Roemervilla
3.7
km
Synagogue
Ehemalige Synagoge
3.1
km
Am Silberberg 0
Dokumentationsstatte Regierungsbunker
4.0
km
Walporzheim
4.3
km
Auf Plattborn 7
Straussenfarm Gemarkenhof
4.9
km
Nearby
Casino
Casino Bad Neuenahr
400 m
Bad Neuenahr
400 m
Kurgartenstrasse 13
Kurpark
400 m
Restaurants
Steigenberger Parkrestaurant
40 m
Kurgartenstr. 1
Luthers
990 m
Telegrafenstr. 37
Carpe Diem
980 m
Telegrafenstr. 36
Steakhouse Restaurant Le Mans
990 m
Telegrafenstr. 34
Eis Cafe Perilli an der Kirche
1.0
km
Poststr. 37
Eiscafe Sofiya
990 m
Telegrafenstrasse 34
Restaurant Bayerische Botschaft
1.1
km
Lindenstr. 6
Il Barista
1.1
km
Poststrasse 32
Sale e Pepe
1.2
km
Telegrafenstrasse 28 Telegrafenstraße 28
Ambiente
1.1
km
Telegrafenstr. 10
Cafe Mina
1.1
km
Casinostrasse 13
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
great location
friendly staff
unprofessional behavior
initial room temperature
7.6/10
Very good
Rooms
7.7
Location
8.0
Service
6.6
Dining
8.3
Guest reviews
7.6/10
based on 10 reviews
8.3
8.3/10 based on 539 reviews
Paul
United Kingdom,
June
2024
7.0/10
My stay at the hotel was a mix of positives and negatives. The room, though spacious and comfortable with a great view, felt somewhat dated and lacking in detailed housekeeping. The service, while accommodating with available amenities like room service and laundry, fell short in professionalism at the buffet. The location, though convenient and near attractions like a park and shops, didn't quite meet modern standards for a luxury resort. The dining experience, with a fantastic selection of quality food but disappointingly not inclusive as advertised, was a highlight. The facilities offered varied experiences, with some areas top-notch while others lacking modern touch.
Rooms
7.0
The room was large, light, and had a great view, yet lacked details in housekeeping expected from a luxury resort.
Service
6.0
The staff were friendly and professional, offering quality accommodation services, but the buffet service lacked professionalism.
Location
7.0
The hotel's location was lovely and convenient to nearby attractions, but it didn't quite match the modern standards expected, especially for a luxury hotel.
Dining
8.0
The dining experience was fantastic with a wide selection of top-quality food, but the disappointment came when inclusive dining turned out not to be the case.
Facilities
7.0
The hotel presented a varied range of facilities, some excellent while others needing a more modern touch.
Sophia
United Kingdom,
May
2024
8.4/10
Upon arrival, the room was too cold, but overall, the rooms are more comfortable than most in the region at this price. We opted for a comfort room, which enhanced our experience. The service was friendly, professional, and very helpful, albeit marred by some unprofessional behavior. The location was lovely, convenient to the bike path and right across from a huge park, offering easy access to stores and restaurants. The dining experience was fantastic, with a vast selection of top-quality food. The facilities were enjoyable, contributing to a pleasant stay.
Rooms
8.0
The rooms are more comfortable than most in the region at this price.
Service
7.0
The service was friendly, professional, and very helpful, with some isolated unprofessional behavior.
Location
9.0
The location is lovely, convenient to the bike path and right across from a huge park, with easy access to stores and restaurants.
Dining
10.0
The dining experience was fantastic, offering the biggest choice of top-quality food.
Facilities
8.0
The facilities were enjoyable and contributed to a pleasant stay.
great location
unprofessional behavior
Thomas
United Kingdom,
March
2024
6.4/10
The hotel had spacious rooms with a huge bathroom and walk-in wardrobe, but it took a while to warm up and had a slight damp smell. The location was perfect for exploring the river path and enjoying nearby restaurants, although access to some facilities was restricted. The dining options were rich but on the expensive side. The service was lacking in assistance and understanding. Facilities were up to modern standards but had limitations.
Rooms
7.0
The rooms were big with a huge bathroom and walk-in wardrobe, though it took some time to warm up and had a damp smell.
Service
5.0
The service was unable to provide assistance and seemed disconnected.
Location
8.0
The location was perfect for walking along the river path and was accessible to many restaurants.
Dining
7.0
The dining options were rich and varied but leaned towards the expensive side.
Facilities
6.0
The facilities were up to modern standards but had some restrictions.
Matthew
United Kingdom,
February
2024
8.4/10
The hotel offers comfortable rooms with a nice terrace and park view from the 80s. Upon arrival, the room was a bit cold, but overall, it's a cozy stay. The service staff is friendly and helpful, although there was an incident of unprofessional behavior. The location is in a nice garden in Bad Neuenahr, perfect for exploring the town and enjoying the surrounding natural beauty. The dining experience is fantastic, with a wide selection of top-quality, fresh dishes. The facilities are great, complementing the overall experience.
Rooms
8.0
The rooms are more comfortable than most in the region at this price, with a terrace and view on the park. It was a bit cold when we arrived.
Service
7.0
The service staff are friendly and helpful, but there was an instance of unprofessional behavior.
Location
9.0
The hotel is in a nice garden in the middle of the charming town of Bad Neuenahr. It's perfect for leisurely walks and exploring the area.
Dining
9.0
The dining experience is fantastic, offering a wide selection of warm and cold food, fruit, and pastries. Top quality and fresh dishes.
Facilities
9.0
The facilities are great, adding to the overall positive experience of the hotel.
fantastic dining
unprofessional service
Sarah
United Kingdom,
January
2024
7.2/10
The hotel offers rooms that are more comfortable than most in the region at this price, with views overlooking the bins. Everything was spotlessly clean during my stay. While the service may have been a bit forgetful after the main course and seemed a little cold, and some staff acted unprofessionally, the availability of room service, dry cleaning, laundry, and pet amenities was a convenient perk. The location, although not up to modern standards for a Steigenberger hotel, was perfect for strolling along the river path, accessing numerous restaurants, and being a short walk to the train station. The dining experience stood out with a fantastic selection of top-quality warm and cold food, fruit, and pastries, although it was a shame to encounter some aspects that were not up to par. The facilities were rated excellently by me, with some positive and negative points to note.
Rooms
8.0
The rooms were spotlessly clean and provided the expected comfort for the price, even with views over the bins.
Service
6.0
While some staff may have been forgetful and unprofessional, the availability of amenities like room service and laundry was beneficial.
Location
7.0
The hotel's location allowed for easy access to the river path, restaurants, and the train station, despite not meeting all modern standards for a Steigenberger hotel.
Dining
7.0
The dining experience offered a fantastic selection of top-quality food, although there were aspects that could have been improved.
Facilities
8.0
The facilities were convenient and well-maintained, contributing positively to my stay, despite some drawbacks.
clean
forgettable service
Julian
United Kingdom,
December
2023
8.2/10
I had a pleasant stay at the Steigenberger. The comfort room I paid for was spacious and modern, offering a nice view. However, there were some details missing in housekeeping that you would expect from a luxury resort.
Rooms
8.0
The room was large, light, and spacious but lacked some details in housekeeping. However, the view was nice.
Service
9.0
The staff was friendly, professional, and very helpful.
Location
9.0
The hotel is located in a nice garden in the middle of Bad Neuenahr, right across the street from the spa I planned to visit. It's a central location with easy access to streets with stores and restaurants.
Dining
8.0
The dining experience was enjoyable, with a variety of cold and hot food choices.
Facilities
7.0
The facilities were not up to modern standards for a Steigenberger hotel.
spacious rooms
housekeeping details
Maria
United Kingdom,
December
2023
8.8/10
The hotel is situated in a lovely area, perfect for walking along the river path, with easy access to many restaurants and a short stroll to the train station. The rooms are spacious, spotlessly clean, and above the terrace garden, providing a charming atmosphere. The service is top-notch, always ready to assist with any issues. The dining experience offers a fantastic selection of dishes in a first-class setting.
Rooms
9.0
The rooms were huge, spotlessly clean, and above the terrace garden, offering a delightful view.
Service
9.0
The service was very nice and helpful, always prompt in addressing any concerns.
Location
8.0
The location is perfect for exploring the Ahr Valley on foot or by train, with easy access to various dining options and the train station.
Dining
9.0
The dining experience was top-notch, with a wide selection of delicious dishes in a first-class setting.
Facilities
9.0
The facilities are excellent, providing guests with everything they need for a comfortable stay.
Gareth
United Kingdom,
November
2023
7.2/10
My stay at the hotel was a mix of positives and negatives. The rooms, although clean and comfortable, offered views over the bins despite paying extra for a comfort room. The service was a bit of a letdown with unprofessional behavior noticed. However, the location was exceptional, and the dining experience was beyond belief. The facilities were satisfactory overall.
Rooms
7.0
The room, although clean and comfortable, had views over the bins despite upgrading to a comfort room.
Service
5.0
The service was a bit unprofessional during my stay.
Location
9.0
The hotel's location was exceptional, perfect for exploring the Ahr Valley and conveniently positioned next to the Ahr river.
Dining
9.0
The dining experience was opulent and beyond belief.
Facilities
7.0
The facilities provided were satisfactory overall.
Peter
United Kingdom,
July
2023
6.4/10
I had a mixed experience at the hotel. The rooms were spacious, with a huge bathroom and a walk-in wardrobe, but there was a noticeable smell of damp paint, and the wood door to the balcony was still affected by water ingress. The proximity to Ahr Thermen was convenient, but the lack of attention to maintenance was disappointing.
Rooms
7.0
The rooms were big, with a huge bathroom and walk-in wardrobe, but there was a slight issue with damp paint and water ingress on the balcony door.
Service
5.0
The service was average, with staff seeming a bit indifferent and suggesting odd things during our stay.
Location
6.0
Despite the hotel being close to the city center and park, the overall service experience did not meet the 4-star standard.
Dining
8.0
The dining options were satisfying, offering a wide selection of food and a pleasant atmosphere.
Facilities
6.0
The facilities were adequate, but the lack of attention to maintenance and service stood out negatively.
spacious rooms
maintenance issues
Thomas
United Kingdom,
June
2023
8.0/10
My stay at the Steigenberger was quite pleasant overall. The hotel has a nice atmosphere, and my room was huge and spotlessly clean. However, I noticed it lacked some details in housekeeping that you might expect from a luxury resort hotel. The service was extraordinary attentive and friendly, though there were some minor issues with the dining experience not being as fully inclusive as initially announced. The location is great for exploring the Ahr Valley, and the facilities offered were satisfactory.
Rooms
8.0
My room had a very nice atmosphere and was large and light, but it lacked details in housekeeping you might expect from a luxury resort hotel like the Steigenberger.
Service
9.0
The service at the hotel was extraordinary attentive and friendly.
Location
8.0
The location of the hotel is quite good, perfect for exploring the Ahr Valley on foot or by train.
Dining
8.0
The dining experience was fantastic with the biggest choice of warm and cold food, fruit, and pastries. However, there were discrepancies in being fully inclusive as originally announced.
Facilities
7.0
The facilities at the hotel were adequate for a comfortable stay.